Who We Are

We modernize business operations.

But, there’s much more about us.

CapabilitySource was founded in 2011 with a clear mission to transform the way people work using modern work management methods and cloud technologies.

Best Practices

Our number one goal was—and still is—to simplify the way people work so they can do business without the constraints of archaic, siloed, fragile and inflexible business systems.

In short, modernize business operations from outdated legacy systems.

Leadership Team

GlenN Coward

President & Founder

Glenn Coward is the founder of CapabilitySource. For more than two decades he has helped companies transform business and technology systems using a unique combination of process engineering and technology modernization. Glenn is a certified Enterprise, Business and Technology Architect & Lean Six Sigma Black Belt with years of experience transforming financial and insurance firms, including Archon Group LP/Goldman Sachs, Fiserv, USAA, Charles Schwab and Prudential.

Michael Malone

Director of Marketing, Sales & Business Architecture

Michael Malone brings 20+ years of marketing and operations effectiveness experience from such companies as Fidelity Investments, Dell Financial Services, ADP and USAA. He drives measurable improvement by designing and implementing short and long-term work management solutions that increase revenue, reduce cost and mitigate risk. Michael has proven success with numerous enterprises including Charles Schwab, Time Warner Cable and ADT Security.

Juan Antonio

Director of Business Operations & Risk Management

Juan Antonio has 20 years of financial service experience in management of the development, implementation and execution of technology solutions with special emphasis on marketing effectiveness and communication services. Juan brings a Lean Six Sigma Black Belt and other industry certifications to any solution along with experience in performance analysis, marketing resource management, digital asset management, web content management, marketing automation, data warehousing and analytics.

Scott Brady

Director of Integration, Automation & Development

Scott Brady possesses over fifteen years of experience building solutions that require both technical and business acumen. He has helped multiple organizations increase productivity through integrated software solutions of which he both designed, engineered and helped implement. Prior to joining our team at CapabilitySource, Scott was the Senior Product Manager of Content Management at Workfront, where he contributed to the company’s work management strategy that brought them to new heights.

Company Culture

Bitnami